Terms & Conditions

Welcome to Carmady Studios!

Terms and Conditions last updated: 6-5-25

Welcome to Cookson Creek Fine Art! These Terms and Conditions explain the rules for using our website, placing orders, and interacting with our content. By visiting or using our website or social media, you agree to follow these terms.

If you don’t agree, please don’t use our site or services.

1. Who We Are

Cookson Creek Fine Art is a small business that creates and sells original art and prints. We use our website and social media pages to display, sell, and share our work.

These Terms apply to all versions of our website—whether you’re visiting from a desktop, phone, tablet, or social media link.

2. Definitions

To help keep things clear, here’s what we mean by a few words in these terms:

Artwork – Any original or printed art made by Cookson Creek Fine Art.
Original – A one-of-a-kind piece of artwork.
Print – A copy of an original piece of artwork sold by us.
Customer – Anyone who visits the site or places an order.
Order – A request made by a customer to buy art through our website.
Services – Anything we offer online, including artwork, print sales, or custom art.

3. Your Use of the Website

You are welcome to look around, enjoy, and shop—but you agree to:

Follow the law while using the website.
Not try to hack, damage, or misuse the site.
Be respectful when leaving comments or messages.
Only use our content for personal use, unless you’ve gotten written permission from us.

4. Account Information (if applicable)

If you create an account on our website:

You are responsible for keeping your password and login info safe.
Don’t use someone else’s account.
Let us know right away if you think your account has been hacked or used without permission.
We’re not responsible for any losses or problems caused by someone misusing your account.

You can cancel your account at any time by contacting us or following the steps on the site. If you cancel, your personal data and account will be deleted.

We may suspend or delete your account if:

You break any of these terms,
You give us false or misleading information, or
You misuse the site or disrupt others’ experience.

5. Emails, Texts & Notifications

By giving us your email or phone number, you agree that we can contact you with updates about your orders, services, and other helpful info.

You may get:

Order confirmations and important updates
News, special offers, or event announcements
If you don’t want these, you can:
Unsubscribe using the link in our emails, or
Contact us directly to ask to be removed.

Note: If you opt out, you might miss updates or special content.

6. Shopping & Orders

When you place an order, you’re agreeing to buy the product at the price listed at that time.

Please double-check details like:

The size of the artwork
The number of subjects in portraits (for custom work)
Your shipping address and contact info

If you’re added to a waitlist or make a reservation, you’ll receive an automatic email confirmation with your payment and reservation details.

For custom portraits:

Once we present you with the model or preview, you’ll need to pay the remaining balance.
After the final payment, we’ll send another email to confirm, along with your invoice.

We reserve the right to:

Limit how many items you can buy
Limit where we ship (based on location or laws)
Cancel any order if something goes wrong or seems suspicious

If we cancel an order or reservation, you’ll get a full refund. This won’t affect your legal rights.

Each order or booking is handled separately and individually.

7. Intellectual Property & Copyright

All images, text, artwork, and content on our website and social media pages belong to Cookson Creek Fine Art.

That means:

You may not copy, share, repost, or use our images or content without our written permission.
Using our work without permission is illegal and may lead to legal action.
If you’d like to share our work, just ask—we’re happy to talk about it!

8. Artwork Process (for Custom Orders)

For custom artwork:

A deposit holds your spot on our schedule.
We do all communication through email or social media messaging.
After your artwork is finished, you can request one free revision.
Any changes after that will cost half of the remaining balance, which is non-refundable.
If you’re still not happy after revisions, you may cancel the order, but your deposit and half of the remaining balance will be kept by Cookson Creek Fine Art. You will not receive the artwork.

9. Eligibility

Anyone can visit and order from our website. However:

You must follow local, state, and international laws.
Parents or guardians are responsible for deciding if our content is right for minors.
By using our site, you confirm you’re allowed to enter into this agreement and that your use doesn’t break any laws.

10. Changes to These Terms

We may update these terms from time to time. If we do, we’ll change the “Last Updated” date at the top. Please check back now and then to stay up to date.

11. Questions?

If you have any questions, reach out to us at [insert your contact email].

12. Giveaways & Contests

From time to time, Cookson Creek Fine Art may offer giveaways, free art, or contests.

Here’s how that works:

Giveaway winnings (like free portraits) can’t be applied to previous orders, including commissions you’ve already booked or paid a deposit on.
Giveaways can’t be combined with any other offer or discount.
We reserve the right to refuse or cancel a giveaway or contest prize for any reason, at any time.
If a giveaway prize can’t be fulfilled (for example, if the winner doesn’t respond or meet the requirements), the prize will go to the next runner-up.

13. Artwork Descriptions & Accuracy

We do our best to describe each piece of art clearly and accurately, including size, colors, and style. That said:

Every screen displays colors a bit differently, so what you see on your phone or computer might look slightly different from the real-life artwork.
Please take time to read product descriptions and check color displays on multiple devices if needed.
We can’t guarantee that everything will be 100% accurate, current, or error-free.

We also reserve the right to:

Correct any obvious mistakes in artwork descriptions or images.
Refuse the sale or creation of artwork or services to anyone, for any reason, at any time.

14. Prices

Cookson Creek Fine Art reserves the right to set and adjust prices at any time.

For custom portraits, the price may vary based on the size of the piece and the number of subjects included.
Please make sure you review pricing carefully before making a reservation or payment.
All prices are listed in USD and include applicable taxes unless otherwise stated.
Shipping costs are separate and may change.
Prices may also be adjusted to reflect exchange rates, and we do our best to keep prices up to date on our website.
We reserve the right to correct any obvious pricing mistakes, whether caused by human or technical error. If a price mistake is found after you’ve ordered, we’ll contact you with the correct price. You can choose to continue with the order or cancel it.
If any payment is missed or not completed, we may pause services or delivery until the full payment is made.

15. Payments

Payments for products and services (including portraits, courses, or digital products) can be made through PayPal or, in some cases, bank transfer or installment payments.

For portraits, the total payment must be completed (including deposit and final balance) before shipping or delivery.
For digital products, access will be granted once the full payment is received.
After payment, you will receive a receipt via email.
If paying by wire transfer or in installments, we may need to verify your payment before continuing with the order.

If your payment is declined, no charges will go through. Some banks may show a “pending” transaction for a few days—this is normal and usually clears in 2–5 business days.

Your card might be declined for reasons like:

Insufficient funds
AVS mismatch (billing address doesn’t match)
Incorrect security code

If that happens, you’ll need to provide a different payment method.

Your payment information is handled securely and used only to process your purchase. We may use a secure third-party payment provider to complete your transaction.

16. License of Use

When you buy a product (like a portrait or a course) from Cookson Creek Fine Art, you’re buying it for personal use only. That means:

You can display the artwork in your home or personal space.
You can’t use the art for business or commercial purposes (like putting it on products or using it in a brand or marketing campaign).
You can’t copy, edit, resell, or modify the artwork or course materials.
You can’t share the digital files, include them in other designs, or give them away.

All the intellectual property rights to the artwork and courses stay with Cookson Creek Fine Art, even after purchase.

If you’d like to use artwork or content for commercial purposes, you must get written permission from us. We may approve or deny that request at our discretion.

Even if you buy a one-of-a-kind original, we may still sell prints of that artwork to other customers unless otherwise agreed.

If you share photos of the artwork in your space (such as on social media, in books, magazines, or blogs), we ask that you credit Cookson Creek Fine Art along with the title of the piece, if possible.

17. Product Descriptions

We do our best to make sure all product descriptions and prices on our website are accurate. But sometimes small errors may happen (like typos or color differences depending on your screen).

Colors may look different depending on your monitor or device.
Sizes and content are described as clearly as possible—please read them carefully before placing an order.

If we notice a mistake, we’ll let you know and give you the option to continue or cancel the order.

18. User Content (Reviews and Submissions)

Certain features of the website may allow you to upload content, such as reviews, comments, and other materials (“User Content”). You retain ownership of your User Content, but by submitting it, you give Cookson Creek Fine Art a worldwide, royalty-free license to host, display, modify, and publish it. This means we can use your content on the website, in promotions, and elsewhere.

You are fully responsible for any content you post, including ensuring that it’s legal, accurate, and appropriate. We do not monitor or control user content but we do have the right to remove any content that violates these Terms or is deemed inappropriate.

19. Representations and Warranties for User Content

By submitting User Content, you affirm, represent, and warrant that:

You are the creator and owner of the content, or you have the necessary rights to authorize us to use it as outlined in these Terms.
Your content does not infringe on the intellectual property rights of others (like copyrights, trademarks, or patents).
Your content is not libelous, defamatory, or invasive of someone else’s privacy or publicity rights.
Your content does not violate any laws or regulations, including being free from hate speech, harassment, or threats.
Your content does not contain anything political or religious in nature, or anything that a reasonable person might find objectionable, such as pornographic, harassing, or embarrassing content.
You will not post content that may encourage physical harm, threats, or harassment.

20. Disclaimer of User Content

Cookson Creek Fine Art has the right to filter, edit, remove, or block any User Content at our sole discretion. We don’t monitor all content, but if we believe content violates these Terms, we can take action. We also reserve the right to remove content without notice.

By using our website, you understand that you might encounter inaccurate or inappropriate content submitted by other users. You agree not to hold Cookson Creek Fine Art liable for any loss or damage caused by this content.

If a third party claims that User Content doesn’t follow these Terms, we will investigate and decide whether to take it down. We reserve the right to monitor content for operational purposes, and may collect and use information in line with our Privacy Policy.

21. General Copyright

All the stuff on our website, like logos, images, text, videos, artwork, software, and anything else, is protected by copyright and other laws. This means we (or the people we’ve worked with) own the rights to all of that content.

You’re only allowed to use these materials for personal, non-commercial purposes.
You cannot copy, reproduce, sell, download, or share any of our materials unless we give you written permission to do so.
You cannot change, delete, or mess with our materials in any way.
If you try to copy our content or use it in a way that isn’t allowed, it’s considered copyright infringement, and you could face legal consequences.

22. Prohibited Activities

There are some things you just can’t do when using our website and services. We need to make sure everyone follows these rules to keep things fair and safe.

Here are the prohibited activities:

Don’t copy, modify, or distribute any content from our website without our permission.
Don’t use automated tools, like robots or scrapers, to gather data or interact with our website in ways we don’t allow.
Don’t overload our website or make it run slower than normal. Basically, don’t do anything that could mess with how our website works.
Don’t deep-link to any part of our website (this means linking directly to specific pages) without asking us first.
Don’t “frame” or “mirror” any part of our website on another website or service without our written permission.
Don’t try to mess with our software—like changing or hacking it.
Don’t try to bypass security features or do anything that messes with how we protect our content.

23. Third Parties

While using the Carmady Studios website, you might find links to other websites or be able to interact with third-party services.

Some of these third-party services might charge fees for things like content or services.
We recommend that you check and make sure you understand any costs or charges before making any purchases or transactions on third-party websites.
If we share information about fees for third-party services, it’s just for your convenience and might not be complete or accurate.
Any interaction with third-party sites is at your own risk. Carmady Studios is not responsible for any issues you might face with third-party websites or services.

24. Indemnification

You agree to protect Carmady Studios (including its directors, employees, and agents) from any claims or losses caused by:

You breaking the rules in these Terms and Conditions.
You violating any laws or the rights of others.
Issues arising from your purchase of products.

This means if someone sues us because of something you did, you’ll help us cover the costs, including legal fees.

25. Electronic Communications

Carmady Studios is not responsible for any computer or internet issues like:

Failed or garbled transmissions (errors when information doesn’t send properly).
Problems with your hardware or software like phone, cable, or internet malfunctions.
Problems with service providers or traffic congestion on the internet.

We can’t control these issues, and we’re not responsible for any mistakes or errors caused by them.

26. Changes and Termination

Carmady Studios has the right to:

Update or change these Terms and Conditions at any time, without notifying you beforehand.
You’re responsible for keeping up-to-date with any changes.
If you keep using our website after a change is made, it means you agree to the updated Terms.
We can terminate our agreement with you at any time, either by telling you in writing (including by email) or without warning.

27. Personal Data

Any personal information you provide when purchasing products, posting on the website, or interacting with Carmady Studios will be used as described in our Privacy Policy. Please refer to the Privacy Policy for more details.

28. Integration Clause

This agreement, along with the Privacy Policy, Refund Policy, and any other legal notices posted by Carmady Studios, make up the complete agreement between you and Carmady

Studios regarding your use of the website. It governs everything about your interaction with the website and the purchase of products.

29. Disputes

If there’s ever a dispute between you and Carmady Studios about these Terms or the products:

You agree to resolve the dispute by arbitration, a formal process where an independent party helps solve the issue.
However, both sides still have the right to go to court for certain cases.
If a dispute happens, you should first contact Carmady Studios to try to resolve it.
If we can’t settle the issue through communication, you’ll need to go to arbitration to resolve it.
If arbitration happens, the final decision made by the arbitrator is final and binding.
No class action: You won’t be able to join others in a group lawsuit related to any claims about using our website or buying products.

30. Final Provisions

These Terms are governed by U.S. law.

If you’re using our website in a place where the laws don’t let all parts of these Terms apply, you’re not allowed to use the website in that location.
Carmady Studios has the right to follow the law if needed, even if it’s related to your use of the website or the products you buy from us.
If any part of these Terms is found to be invalid or unenforceable, the rest of the Terms will still apply.
If we don’t enforce any part of these Terms immediately, it doesn’t mean we’ve waived our right to do so in the future.
Any rights not given to you in these Terms are reserved by Carmady Studios.

31. Contact Information

If you have any questions or concerns about these Terms or our products, feel free to contact us using our Contact form below:

Carmady Studios